Privacy Policy

Last updated: January 1, 2025

At Leadmark.io ("we", "our", or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Information You Provide to Us

We collect information you provide directly to us, such as when you:

• Fill out a contact form or request a consultation
• Subscribe to our newsletter or marketing communications
• Create an account or use our services
• Communicate with us via email or other channels
• Participate in surveys or promotions

This information may include:

• Name and business name
• Email address
• Phone number
• Business address
• Payment information (processed securely through third-party payment processors)
• Any other information you choose to provide

1.2 Information We Collect Automatically

When you visit our website, we automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages viewed and time spent on pages
• Click patterns and website interactions
• Date and time of visit

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Improve, personalize, and expand our services
• Understand and analyze how you use our services
• Develop new products, services, features, and functionality
• Communicate with you about services, updates, and promotional materials
• Process your transactions and manage your orders
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and prevent fraud and unauthorized access
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

3.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Payment processing (Stripe, PayPal)
• Email delivery services
• Analytics providers (Google Analytics)
• Customer support tools
• Cloud storage services

3.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Regular security audits and updates
• Access controls and authentication
• Secure data storage and backup procedures
• Employee training on data protection

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Restriction: Request restriction of processing your personal information
• Portability: Request transfer of your data to another service
• Objection: Object to our processing of your personal information
• Withdraw Consent: Withdraw consent at any time where we rely on consent

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. The retention period depends on:

• The nature of the data
• Legal and regulatory requirements
• Business purposes
• Your continued use of our services

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Marketing Communications

You may opt out of receiving marketing emails from us by following the unsubscribe instructions in those emails or by contacting us directly. Even if you opt out of marketing emails, we may still send you non-promotional communications related to your account or our ongoing business relations.

11. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

• The right to know what personal information we collect, use, disclose, and sell
• The right to request deletion of your personal information
• The right to opt-out of the sale of personal information (we do not sell personal information)
• The right to non-discrimination for exercising your privacy rights

12. European Privacy Rights

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR). Our legal basis for collecting and using your personal information depends on the specific context in which we collect it.

13. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to stay informed about how we are protecting your information.

14. Contact Us